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Provider Resources

Telephone quitline counseling is effective with diverse populations and has a broad reach. Therefore, clinicians and healthcare delivery systems should both ensure patient access to quitlines and promote quitline use. (DHSS 2008 Treating Tobacco Use and Dependence: A Quick Reference Guide for Clinicians)

What Happens When Your Client Uses New Jersey Quitline?


Phone Enroll

Web Enroll

Provider Referral


Call #1  - Direct transfer to coach after enrollment or delivered during the best time for patient within 24 hours. 


Call #1: Set Quit Date Call

Call #1 Content:
• Quit plan call
• The coach supports planning for QD and introduces program resources (portal, courses, e-mail), and doses for NRT
• Schedule call 2


Receives support for quit date prep from quit guide, portal, NRT and program e-mails


Call #2 – Quit date.

Delivered during the best time for the patient.

Quit date +1-2 days.


Call #2: Quit Date Follow-Up

Call #2 Content:

• Progress, relapse prevention/recycle

• Medication compliance or ensure the meds are ordered/acquired


Continues using quit guide, emails, and portal for program support.


Completes the program.



Continues using emails and portal for

program support and/or re-enrolls if eligible

How Do I Refer My Client To The NJ Quitline?

  • New Jersey Quitline Provider Referral forms

    • Fax, Auto-Email, or Send via EHR options are available​

      • We provide technical assistance for implementation​

    • Verbal consent is available on this form

    • Contact us for your customized form

  • Utilizing the provider referral form generates a provider feedback report from the New Jersey Quitline for client follow up.

  • Generates a provider partnership with Tobacco-Free for a Healthy New Jersey for periodic updates and program announcements.

Using Nicotine Replacement Therapy?

  • There are 7 FDA approved effective medications for tobacco dependence that clinicians can use for patients attempting to quit smoking, except when medically contraindicated. These 7 medications consistently improve smoking abstinence rates.

  • Using the 7 FDA approved smoking cessation medications/nicotine replacement therapies with counseling triples a smokers chance for quitting

  • ​NJ Family Care covers all 7 FDA approved medication/nicotine replacement therapy with a presciption. (make this a link to all the Medicaid campaign materials without the medication chart above)

Phone Counseling

Telephone quitlines have proven effective in helping tobacco users to quit using tobacco. Quitlines provide a range of tobacco cessation services, including counseling, medication, self-help materials and referrals to other services. The services are free to the user, convenient, and readily accessible.


Quitline services greatly increase the chances that a smoker will quit successfully. Clinical and community practice guidelines recommend quitlines as an effective intervention for tobacco cessation.

The U.S. Public Health Service’s updated guideline, Treating Tobacco Use and Dependence: 2008 Update, found that quitline counseling can more than double a smoker’s chances of quitting, and Quitline counseling combined with medication (such as nicotine replacement therapy) can more than triple the chances of quitting.

For key Findings from the 2020 Surgeon General's report on Smoking Cessation

The Role of Healthcare Professionals and Health Systems use this link.

Provider Toolkit

Smoking Cessation Provider Toolkits

Professional and consumer education, information, and resources in one place.

                  Easy registration and download process available.


Download Free Provider Toolkit

To download, please take the time to fill out the information below.

Electronic Nicotine Delivery Systems

Download free education materials from the Center for Disease Control’s website.

Tips From Former Smokers Campaign

Download free patient education and promotional materials from the Center for Disease Control’s national Tips From Former Smokers Campaign.

Free Professional Training and Education

Providers can help patients quit by:

  • Advising them to quit using a brief intervention model

  • Prescribing cessation medication and nicotine replacement therapy

  • Connecting them to additional cessation resources, like New Jersey Quitline

  • Following up with continued support to help prevent relapse

  • Delegating tasks to improve efficiency and support a coordinated-care approach

  • Coding to support reimbursement and meeting quality measures


Ask, Advise, Refer: Brief Intervention Model Training

  • CDC’s evidence-based screening tool for tobacco use

  • Quick and effective assessment of tobacco use among clients

  • Training conducted by webinar or on-site by facilitators with extensive Tobacco Treatment Training

  • Assistance with integration of brief intervention model into existing office operations

  • Free patient education materials and resources

  • Fax-to-quit referral forms for New Jersey Quitline and Mom's Quit Connection for Families/Quit for Kids

  • Customized for staff in-services, department meetings, larger coalition meetings, and conferences


The New Generation of Tobacco Addiction: Vaping

  • Training conducted by webinar or on-site by facilitators with extensive Tobacco Treatment Training

  • Information Electronic Nicotine Delivery Systems (ENDS)

  • Description of the products and recent trends

  • Discussion of Aerosol vs. Vapor and e-liquid ingredients

  • Most recent research and use of nicotine replacement therapy

  • New Jersey Laws and regulations

  • Cessation resources

Stay up to date and interact with our Quitline Team

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